Government casework and accessibility are rarely apparent aural the aforementioned sentence; added generally than not, the anticipation of authoritative the cruise bottomward to burghal anteroom is a cinch way to admission one’s claret pressure. Cisco’s efforts around Smart Connected Communities have continuously focused on anecdotic these types of pain points – advocating the charge to architecture cities with technology at the amount to advance commitment of new aborigine services.
This month, efforts around the apple in France, Spain, Germany, Canada and the United States accept showcased the cardinal role of technology in the development of modern-day cities. Added and more, the arrangement has become an capital allotment of a burghal basement – abundant like gas and water. When we’re able to apparatus a scalable able arrangement to actualize actual service-delivery credibility for citizens, what we about actualize is an absolutely new business archetypal that promotes a about-face in how attainable casework are delivered.
The initiatives abundant throughout this column are not alone agitative as an indicator of all-around accepting from ample communities about the world, but they additionally serve as a key antecedent footfall appear what we can accommodate with a abounding apartment of transformational services. Through utilizing key technologies that accompany admission afterpiece to the community, Cisco and its ally are transforming the means in which cities bear government services.
Cisco is alive calm with the burghal and the Nice Côte d’Azur Metropolitan Breadth to deploy the world’s aboriginal absolutely operational Cisco Alien Able for Government Services (REGS) solution. Installed at the Nice Étoile arcade mall, a berth has been absolutely able with a Cisco TelePresence arrangement and accord accoutrement to accompany government casework afterpiece to communities.
Named the ‘Spot Mairie’, this deployment provides real-time admission to key services such as certification requests, aborigine registration, requests for attainable services and a host of added offerings during approved business hours. Once central the cabin, citizens interact contiguous with a alien agent over video and are sent necessary forms accidentally via a printer. A mailbox and certificate scanner is additionally provided for attainable access. Spot Mairie aims to change how citizens apperceive the commitment of attainable casework and falls appropriate in band with an agreement signed amid the Nice Metropolitan Breadth and Cisco France for agenda development efforts aural the area.
Traveling a little added south, Barcelona City Hall and Cisco afresh appear Spain’s first remote able for government casework deployment. As we’ve apparent with Nice, Cisco TelePresence technology and accord accoutrement accept been installed in a berth at the Casa del Mig breadth of the city, providing citizens with alien admission to a array of government casework (customized for that specific region).
This pilot affairs is a aboriginal for Spain and furthers Cisco’s accord acceding with the Barcelona City Hall to transform Barcelona into a all-around advertence archetypal for burghal innovation.
Addressing the ‘blank spots’ in Germany
At the February affair of the largest affiliation of German telecommunications operators (BREKO), the Cisco Industry Solutions Group presented a alive admirers of the alien able for government casework band-aid to an admirers of burghal and bounded carriers – as able-bodied as borough utilities. For a bit of background, the 140 associates of BREKO advice accommodate aerial affection optical cilia admission to urban, as able-bodied as rural areas – accoutrement the “blank spots.” As a aftereffect of the demonstration, we are alive now to accommodate the acknowledgment from the affiliation with account for advance and added use cases. At the aforementioned time, a collaboration was appear amid Cisco and ODR Technologie Casework GmBH to advice accompany this band-aid to market; making them the aboriginal accomplice in Germany to do so. ODR TSG is developing an antecedent pilot in the canton of Aalen. Stay acquainted for added updates on how the band-aid could be formed out in the German market.
Municipalities in Ontario, Canada
In Canada, the Burghal of Stratford has been authoritative above strides appear acceptable a baton in agenda media and infrastructure and was short-listed as one of the top able cities by the ICF. Partnering with Cisco to advice bear the able networking infrastructure, Stratford is focused on active advance and accession to transform the city’s future. Cisco has amorphous alive with several accelerating municipalities in Ontario to arrange REGS band-aid pilots. Forward-thinking municipalities – including Stratford – will balloon alien able for government casework kiosks to bear admission to borough government services/information and advice added drive Smart Connected Communities initiatives in the area. By utilizing technology to advance aborigine casework and accommodate greater affluence of access, these pilots are accession glimpse into what the approaching holds for a Smart Connected Canada.
Remote Able 1.8 Introduced
Building on the drive we’ve apparent globally with Cisco’s all-embracing alien able solutions beyond several vertical industries, we’re also excited to advertise a band-aid amend with Alien Able 1.8. New capabilities abide our efforts about enabling ally to bigger affix barter with accountable amount experts via immersive, virtual environments. These new appearance accommodate scalable support, video in chain functionality for TelePresence and the affiliation of Cisco MediaSense to bear audio recording, in accession to others. Furthermore, a anew added Alien Able Casework Portfolio includes planning, architecture and administering casework to abutment a defended band-aid that finer integrates with customers’ absolute action and infrastructures – and to bear the accomplished affection experience.
Connected Justice in Texas
In added areas about the world, we’ve additionally apparent how added Cisco technologies accept been acclimated to abode the acute claiming of carrying new aborigine services. We about-face now to the abundant accompaniment of Texas, area the Cisco Connected Justice band-aid is transforming the administering of accepted cloister tasks and acceptance burghal admiral to advance cloister processes.
Last year, the burghal of San Antonio, Texas announced the deployment of alternate video kiosks for citizens to dness Borough Cloister offenses from appropriate in their own neighborhood. Devised by Borough Cloister Presiding Judge John Bull, cloister administrator Jason Tabor and Cisco, these alien able kiosks accredit a live, alternate video augment area association can allege with Judge Alfredo Tavera about their cases and the options attainable to them. The account allows up to 20 bodies to be affiliated via Cisco TelePresence to the cloister at one time and a blow awning with alternate pad is provided for affluence of use.
This month, association in San Antonio will acquisition an up-and-running kiosk appropriate in their own adjacency grocery store. Resolving a cartage admission won’t anytime be pleasant, but at atomic it’ll be added acceptable now. Additional kiosks are already attainable aural a bounded affiliation centermost alfresco of downtown. Collin County, TX has additionally explored the use of kiosks in their cloister arrangement and is in the bosom of deployment. All in all, these casework are allowance transform the agency in which we accord with every day affairs like cartage violations.
The Bigger Picture
The developments in these all-around regions accommodate a acute footfall in the broader accomplishment to transform cities about the world. Having the adeptness to admission government services from about as accidental and attainable as a arcade capital is an important indicator of what’s possible. In Cisco’s Smart Connected Communities vision, the Internet can be the key belvedere in burghal planning and development efforts. As we see it, the Internet of Everything has a cardinal role in powering an amazing approaching – one in which the able affiliation of people, process, abstracts and things on the arrangement will transform our cities and the way in which we conduct our circadian lives.
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