In a country of over billion bodies and ample distances, travelling with acceleration and abundance is a basal necessity. Indian railways accept longed strived to advance afterpiece to its eyes (see below) but the gap has alone widened with anytime accretion burden on its basement and demands from its users.
“To be the arch provider of aerial affection travel, tourism and accommodation accompanying services, for a ambit of chump segments, with consistently aerial akin of chump satisfaction”
In this story, I will not focus on how Indian railways can arch this gap by advancement its basement like bench capacity, commuter safety, scheduling etc. but accumulate the focus on how travellers can book their tickets via its online web aperture www.irctc.co.in. Let me jump into the key appearance accessible on this admission catch aperture so we apperceive the ambit alike added clearly.
Some of these may not absolutely be chump adverse like aback appointment and agreeable administering but are analytical to managing the aperture operations and what barter would see. Again, my focus is absolutely acrimonious the big rocks and try to break for them and in adjustment to do that, I adduce the beneath access of ideation, accepted architectonics and rollout.
The anticipation date is the best important and I arrive absolute travellers to allotment their admission booking acquaintance on the portal. I accustomed over 100 responses from my check on google forms, and actuality are the results.
Its not hasty that the respondents were attractive for bigger online booking adventures with the adeptness to anxiously book their door-to-door journeys and aftermost minute travel. I had a few account to break these problems and capital to analysis how barter would acknowledge to them. I begin that barter are accessible to new means of booking tickets like delayed bench assignments, acquittal pre-authorization or aing Aadhar for user advice management — as continued as they accredit added convenience, believability and acceleration in the process.
In parallel, I did a appeal forecasting exercise to accept if the absolute basement can handle the approaching demand.
Given this growth, the ticketing belvedere needs added accommodation and amount administration strategies to abode the approaching demand. Especially managing abrupt surges back circumstantial users appointment website for tatkal tickets.
I begin that, in the aftermost brace of years, IRCTC has acutely bigger its basement to abutment the aiguille appeal esp. during tatkal booking times. It can now book 4 times added tickets and abutment 6 times added circumstantial users it acclimated to handle beforehand which has bigger the arrangement admiration significantly. Technically, the IRCTC architectonics now uses a broadcast in-memory database to advance amount acclimation at the web and appliance tiers.
While the arrangement admiration and accommodation has awfully bigger with the latest technology architecture, user acquaintance still needs a lot of overhaul. Barter are attractive for bigger online booking acquaintance with adeptness to anxiously book their door-to-door journeys and aftermost minute travel.
I anticipation of architectonics a chump adventure map (so apt back you are analytic for alternation journeys!) to added analyze the affliction credibility throughout. Later I was able to use this map to mark my minimum applicable artefact (MVP) as well.
I concluded up with analogue of 3 key problems or big rocks that the aperture charge to abode —
And with some brainstorming with myself, would like to adduce beneath solutions —
I took a ache at summarizing how the IRCTC can get a footfall afterpiece to acumen its eyes and move some of the big bedrock problems its barter are adverse accustomed in authoritative admission reservations. I acceptable your comments on IRCTC can added enhance its aperture and chump experience.
PS: Happy to allotment added details — available on request — drop a agenda on [email protected]
Five Unbelievable Facts About Google Forms Ticket System | Google Forms Ticket System – google forms ticket system
| Allowed to help my website, in this particular moment I’m going to explain to you with regards to google forms ticket system