The new program, alleged Uber Pro, is a four-tiered rewards arrangement that enables drivers to acquire 3.5%-6% added on ante as able-bodied as banknote aback at gas stations, and 25% off car repairs. The top amount of drivers, ranked “platinum” and “diamond,” accept the befalling to booty classes at Arizona State University for free. Classes are online only, can be taken at any point during the anniversary in adjustment to fit into a driver’s schedule, and can be acclimated against a degree.
To authorize for this benefit, drivers charge advance a 4.85 appraisement for three months, complete 3,000 lifetime trips, and acquire a minimum cardinal of points, which alter by burghal and are garnered during anniversary trip. Already drivers accomplish a platinum or design status, they are acceptable for six months of charge coverage. If they lose that status, they will accept a three-month adroitness aeon to accomplishment classes. Drivers alone charge to drive eight hours per anniversary to advance their cachet already they ability the aerial echelons of the program.
Uber Pro will initially cycle out in Chicago, Denver, New Jersey, New Orleans, Orlando, Phoenix, Seattle, and Tampa. The aggregation says added than bisected of drivers in pilot cities will authorize for the all-embracing program, with added than 10,000 condoning for chargeless tuition. How abounding bodies this will ultimately ability is unclear. Uber has actual aerial abrasion rates, with 68% of drivers abrogation the belvedere afterwards six months, according to a contempo study.
Since Dara Khosrowshahi has taken the reins as arch controlling at Uber, one of his capital imperatives has been to adjustment the company’s accord with drivers. That has taken anatomy in its 180 canicule of change campaign, wherein the aggregation alien angled to the belvedere and started to accommodate abrasion aegis allowance to drivers. Uber additionally redesigned the disciplinarian app, which included a “surge map” highlighting all the areas area drivers could acquire more. While abounding of these efforts were an advance to the disciplinarian experience, abounding drivers still acquainted like the aggregation wasn’t alert to their better concerns.
When the new app launched, Khosrowshahi gave a keynote accent that had a middling reception. “He absent some believability with drivers admitting by blank all of the above issues that drivers affliction about. Low pay, aerial costs and Uber’s growing agency due to upfront appraisement are consistently at the top of the account for disciplinarian affliction believability and a new disciplinarian app isn’t absolutely what drivers accept been allurement for,” wrote Harry Campbell, architect of the Ride Share Guy Blog, a armpit that abundantly covers disciplinarian apropos and changes to apps like Lyft and Uber, afterward the announcement. Campbell has been articulate about disciplinarian costs ascent faster than ante for rides.
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